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ENHANCE PATIENT CARE

STREAMLINE CLINICAL DECISION SUPPORT, SCALE INTERVENTIONS, REDUCE WASTE, IMPROVE PERFORMANCE

 

CASE STUDY

A Value-Based Care Strategy That Delivers Results

Applying the innovation of AI to augment healthcare

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Wistia video thumbnail - WHEN IT COMES TO  VALUE-BASED CARE HOW DOES CARE ANGEL ADD VALUE TO INSURANCE COMPANIES, MANAGED CARE COMPANIES AND HEALTH PLANS?
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Multiply Patient Engagement and Clinical Capacity

Nurse Only

WITHOUT ANGEL

86

patients
/month

Manually collect vitals, health and well-being data

Nurse + Angel

 

2,361

patients
/month

Expand capacity, save valuable clinical resources, close gaps in care

Expand Care

 

24X

Increased Clinical
Capacity

Clinicians receive notifications identifying patients needing real-time interventions.

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AI is not an innovation coming down the pike—it’s here. It’s in our call centers, our homes and now, in our healthcare.
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– Accenture


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By 2020, up to 80% of new business ecosystems will require 'real-time situational awareness' to create an adaptive,    proactive environment.    .  
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- Gartner

Programs Designed with Patient Centered
Care in Mind, Makes All The Differences

Simple telephone based solution to support maximum reach. No expensive technology. Engages care recipients via care calls on any landline or cellular device.

Care Providers

Health Systems and integrated delivery networks leverage quality and efficiency measures while reducing administrative costs and improve patient safety and outcomes.

Care Provider

Health Plans

Connect millions of at-risk members with continuous, personalized care “touches”. Improve population health at massive scale. Actionable alerts reduce unnecessary hospitalizations and contain excessive costs.

Health Plan

Employers

Offer caregiving benefit to employees to decrease healthcare costs and absenteeism. Improve well-being and productivity of workforce. Boost positive culture and employee engagement.

Employer

Caregivers and Family

Simple yet powerful solution to empower family caregivers, who manage 70% of chronic care medication management and post-discharge, driving down ER readmissions.

CareGiver & Family

Our Customizable Suite of Services Improves Clinical Efficiency, Patient Safety and Drives Better Medical and Financial Outcomes 

Population health and chronic condition management

patient and member engagement

Art

Madication and Care plan adherence

Post discharge hospital and outpatient

HEALTH SYSTEMS, ACO’s, MSO’s, PHYSICAN GROUPS, PAYERS, HEALTH PLANS, INSURERS and other AT-RISK stakeholders can offer the highest quality remote care that goes beyond episodic response and extends into chronic care management and population health. Care Angel incorporates data and analytics, care coordination, patient & clinician engagement into a best-in-breed enterprise platform.

Innovation: Delivered Through AI and Voice.
Improve Care. Improve Outcomes

Our intelligent, award-winning, evidence-based “Virtual Nurse Assistant” delivers continuous,
personalized interactions with your populations while closing gaps in care.

WE PROVIDE THE VALUE PROVIDERS, PAYERS AND PATIENTS WANT

Population Health Management

Healthcare stakeholders are tasked with the delivery of personalized patient engagement that can meet the patient where they are. By collecting patient reported vitals and wellbeing measures, track, trend and identify risk in real-time. Conduct scalable outreach for annual wellness visits, screenings and flu vaccines. Maximize care compliance and improve HEDIS and other performance ratings.

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Remote Patient Monitoring

Empower members by applying our simple AI and voice solution to deliver continuous quality monitoring at home. Closing gaps in care has never been this easy or effective and the best part is, we are not displacing human interactions, but rather enhancing them. Personalized care “touches” are deployed at a fraction of the cost of manual nurse outreach, call centers, IVR or apps. Care Angel drives continuous, interactive patient engagement while delivering outstanding ROI. Together, we can improve provider and patient communications and reduce administrative and clinical staff burnout without disruption to workflow.

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Chronic Care Management

AI and voice provides that human, empathetic touch that is often lacking in other automated solutions. Conquer the overwhelming task of complex disease management, prevention and fostering wellness with intelligent, scientifically sound, evidenced-based care plans. Dynamic and customizable to help you manage Medicare and Medicaid and other members that contribute to the highest concentration of cost in our healthcare system. We deliver the tools that are essential to monitor, manage and improve health at scale, at the lowest cost using equipment and devices the provider and patient already own.

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Pre and Post Discharge

AI and voice provides that human, empathetic touch that is often lacking in other automated solutions. Conquer the overwhelming task of complex disease management, prevention and fostering wellness with intelligent, scientifically sound, evidenced-based care plans. Dynamic and customizable to help you manage Medicare and Medicaid and other members that contribute to the highest concentration of cost in our healthcare system. We deliver the tools that are essential to monitor, manage and improve health at scale, at the lowest cost using equipment and devices the provider and patient already own.

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Readmission Reduction

When members don’t adhere to treatment recommendations it results in negative effects on their health, costly interventions and adverse outcomes. By bringing together high touch, voice interactions with data and analytics that are dynamic and actionable, we can identify patients at risk in real time. Care Angel delivers significant improvements in reducing hospitalization or readmission, optimizing value-based payment arrangements.

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Preventive Care

It is well known that the Top 5% of populations drives nearly 50% of the total medical spend. In a value-based world, payers and providers have the opportunity to expand active health management into prevention programs to keep rising risk patients from entering the early stage chronic pool. Personalized, high touch communication, without burdening existing resources.

Medication Adherence

We specialize in programs that are designed to target your members by conditions, post-discharge procedure treatment plans or as a compliance tool for intentional, non-intentional or non-conforming medication adherence. You set the parameters, logic, methodologies and data KPIs to deliver the highest quality services for clinical, operational and cost containment point of view.

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Behavioral Health

$201B is spent on mental health annually*. When it comes to mental health, people are not getting the kind of care they need. Barriers include limited access, inconsistent care and high costs, all of which significantly impact outcomes. AI and voice is redefining how we help both members and care providers better manage and monitor conditions to decrease depression and anxiety. Data-driven analytics automatically separate those in need of escalation to care teams when there is a need or concern.
*Health Affairs

 

Addiction

21M people are living with substance abuse disorders*. With Care Angel, you can create and deploy evidence-based medical, psychological, family and social care plans with evaluation and intervention strategies that will help reduce depression, prevent relapse and offer the opportunity to connect patient with on-demand substance treatment or therapist. Achieve unmatched clinical intelligence by conducting proactive outreach, filtering for patients who need intervention and taking appropriate clinician action.
*U.S. Surgeon General report: Facing Addiction in America

At Risk Mothers/Children

Maternity and care for children account for a large majority of the Medicaid populations. Offering education, communication and monitoring through Care Angel can contribute to lower risk pregnancies and births. Active health management strategies are essential to improve quality of care for pre-natal and post-natal, driving improved health-related outcomes. Angel makes care easier to access, deliver and administer, contribute to long-term health for both mother and children.

Home Care

Angel is an innovation intended to tackle the biggest challenges of our time. A personal way to proactively monitor and manage ongoing health conditions outside of the clinical setting and preventing worsening physical and mental health. A dynamic platform that enables populations, comprised mostly of Medicare Advantage, Medicaid and Dual eligible populations, to maintain health between visits while empowering the families and friends that help to care for them.

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Survey Assessments
and Satisfaction

Specific custom surveys or assessments can be set up in about 15 minutes and effectively deployed at scale. Quickly and easily find out what’s working and what isn’t. Keep member and patient satisfaction high. Grow member relationships through simple and effective reminders. Outreach to rising risk populations to encourage healthy action or to better understand their social or environment determinants.

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Our innovative health engagement strategies successfully address the top three digital health tools that physicians value most

What physicians value most from digital health tools

82%

 Improves work efficiency

80%

 Increases patient safety

79%

 Improves diagnostic ability

 

% of physicians who said this is important or very important
Source: AMA. Digital Health Study

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