With seasonal changes often come thoughts of personal and professional improvement—how can I approach this new time of year in a way that allows me to lead a better, healthier life? Now that summer is fading and fall is fast approaching there is arguably no better time to appreciate the impact of change, particularly in regards to how you can help improve the health of your members and patients.

When it comes to healthcare engagement, there's a myriad of ways to communicate: email, video, SMS, IVR, direct mail, telephone and the list goes on. Among all these options, voice offers the most advantages in touching lives, but until now, it just wasn't affordable to scale.